Getting to Yes, And… | Rob Cross and Karen Dillon – ‘The Microstress Effect’
Jul 11, 2023•Transcript available on Metacast Episode description
Kelly talks to Babson College professor Rob Cross and returning guest Karen Dillon of the Harvard Business Review to discuss their new book: “The Microstress Effect: How Little Things Pile Up and Create Big Problems – and What to Do About It.” “You can’t always control what you’re asked to do, but you can control how you respond.” “Our brains […]
