Episode description

Hello, visibility enthusiasts! Welcome to the Beyond Visibility Lounge, the podcast that explores the seen and unseen world of the supply chain, logistics, transportation, and traceability. Join your hosts, ⁠⁠⁠Iliriana Kacaniku⁠⁠⁠ and ⁠⁠⁠Ron Volpe 

In this episode, Kim Morch, an expert in supply chain visibility, delves into the significant technological advancements that have shaped the industry. Starting with his personal journey from the late 90s as an analyst, Kim discusses the creation of a groundbreaking algorithm that revolutionized data analysis for DHL Express, setting a new global standard. He emphasizes the critical role of transparency, the need for a robust data foundation, and the involvement of key personnel in enhancing supply chain processes. Additionally, Kim explores the impact of real-time visibility on operational efficiency and customer satisfaction, the integration of AI in ensuring traceability, and the importance of establishing simple industry standards. He advocates for collaborative efforts in optimizing last-mile delivery and stresses empowering businesses with advanced visibility tools to prevent power imbalances within the industry.

Takeaways:

• Creating transparency and making information available to the right people is crucial for fostering supply chain visibility.

• Real-time visibility has benefits both internally and externally, improving operations and customer satisfaction.

• Data quality is essential for AI to provide accurate insights into traceability and visibility.

• Starting with simple standards that address pain points can drive progress in the industry.

• Collaboration and optimization in last-mile delivery can lead to more efficient and eco-friendly solutions.

• Empowering businesses of all sizes with visibility tools is important for a balanced and innovative industry.