Episode description

This episode is all about empathy: what it is, how we can improve it, and the advantages it brings to everyone it touches. To discuss this topic, podcast host, Jessica Liao, is joined by Kate Brodock, CEO of Switch and General Partner of W Fund; Judith Martinez, Founder of InHerShoes Inc. and Social Impact Practitioner; and Corey Ponder, Creative, Curation, and Programs, Meta Content and Community Partnerships.

Judith kicks off the discussion by outlining various types of empathy. She also describes how different stakeholders can be exposed to different types of empathy in the workplace.   

Kate notes that not every employee is going to become empathetic.  However, exposing stakeholders to empathy can encourage empathetic processes that then trigger increased empathetic responses throughout the organization.

Corey frames it another way. He suggests that by delivering consistently, and showing up for what users need, organizations can then build up trust with stakeholders. 

After you listen, connect with podcast host Jessica Liao and guests Kate Brodock, Judith Martinez, and Corey Ponder on LinkedIn. Visit Switch and InHerShoes  to see two organizations hard at work dealing with topics such as gender and race inequality.