Episode description
I sit down with highly experienced mediator Doug Noll to dive into his work as a highly experienced mediator who is passionate about using proven strategies to help people de-escalate conflicts and even more specifically, calm an angry person in 90 seconds.
What You’ll Discover In This Episode:
✔ What Emotional Invalidation Is And How It’s Harmful
✔ The Toxic Lie We All Believed Was True
✔ What Emotional Competency Is And Why It Matters
✔ The 3 Basic Emotional Competencies Worth Learning
✔ The 7 Different Negative Emotions People Feel & How To Use Them To De-Escalate Conflicts
To access resources and links from this episode, click on https://AmberDeLaGarza.com/293.
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