Ep 596: Expectations and Experience
Mar 01, 2024•25 min•Ep 596•Transcript available on Metacast Episode description
It is almost four years since the first pandemic lockdowns, and even now, it doesn't seem long enough to get a proper perspective on how much the pandemic has changed things. It is already pretty clear that expectations of and attitudes to work have shifted considerably, with significant implications for recruiting and retention.
My Guest this week is Annette Andrews, Founder & Director of Acaria Coaching and a former Chief People Officer. Annette works with large organizations to help them adjust their people practices and policies to align with the post-pandemic perspectives of their employees and future employees. She has some valuable insights on what employers need to do to attract and retain the talent they need.
In the interview, we discuss:
The current challenges for employers and why these are different from what we've seen in the past.
Benefits, culture and wellbeing
Showcasing the employee experience
Implications for retention
The human impact of a deteriorating candidate experience
Five generations in the workforce
Dealing with systemic ageism
Talent mobility across industries and disciplines
Changing the structure of the people function.
How technology will shape the future
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