Ep 546: Transforming Frontline Hiring
Aug 31, 2023•39 min•Transcript available on Metacast Episode description
Frontline hiring continues to be highly challenging with ongoing labor shortages in many countries. The business impact of understaffing is both significant and quantifiable, meaning hiring speed is a critical lever for business value and competing effectively in a competitive talent market.
So, how can employers speed up their processes while offering a great candidate experience and improving retention?
My guest this week is Joshua Secrest, VP of Client Advocacy at Paradox. During his time as a Global TA leader for McDonald's, Josh used technology to reduce frontline hiring times from 21 days to 3 days. He is continuing to help employers automate recruiting and innovate with AI at Paradox, and he has many valuable insights to share.
In the interview, we discuss:
The current challenges in frontline hiring
Business impacts of understaffing
Having the ear of the C-Suite
The critical importance of speed and moving fast at every stage of the process
Turnoever and retention
The power of automation
The role of AI and the role of humans
Delivering an excellent candidate and hiring manager experience
The importance of simple, intuitive interfaces
Speed of adoption in recruiting automation and advice to TA leaders
Plugging generative AI into conversational AI
What does talent acquisition look like in five years?
Listen to this podcast on Apple Podcasts.
