How Communicating with Empathy Can Help Technicians Achieve a 70% Closing Ratio - podcast episode cover

How Communicating with Empathy Can Help Technicians Achieve a 70% Closing Ratio

Aug 02, 20191 hr 16 minEp 82Transcript available on Metacast
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Episode description

Joe Cunningham has been in the HVAC industry since the ‘80s. This multi-awarded HVAC consultant has held various leadership positions at the Technical Arts Center, Successtrack Network, and even the Small Business Advisory Council under President George Bush.

In this episode, we talked about Recruitment, Marketing, Training...