Episode description

In this episode of the Predictable Revenue Podcast, Sarah Hicks is joined by Dr. Stefanie Boyer to discuss why roleplaying practice makes the best sales development reps and how to incorporate improv exercises into your SDR training.

Dr. Boyer is an award-winning sales educator and author of several books, including The Little Black Book of Social Media, Strategies to Ignite Your Business, Influencer, and Professional Brand.

Highlights include: the importance of practice in sales development (1:35), how AI can elevate SDR training (4:45), overlooked nuances of sales conversations (8:08), tips for implementing improv at your organization (10:25), how practice data can improve your numbers (12:14), how to recover from mistakes on sales calls (19:50), the impact of gender on sales training (20:47), how SDRs can achieve a balance of confidence and empathy (21:15), and how to adapt SDR training to a virtual environment (23:43).

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