Episode description
There's a lot to like in this case study featuring Joe Pulichino of T-Mobile and host Kristen Hayden Safdie. Like Joe says in this episode, his team was able to take compliance training from a "snore to a score" - and as many of you know, this is no easy feat.
Give this one a listen and check out the YouTube video or the original recording if you'd like to see some of the screen sharing (linked below).
It's a really fascinating look into how one of the top US mobile carriers is using its dynamic and creative culture to make compliance training - dare I say it? Entertaining... ;-)
Crowdcast link: https://www.crowdcast.io/e/joe-pulichino-case-study
Youtube: https://youtu.be/6CRIAeqL0hc