On this episode, host Vince Passione is joined by Dee Edie, President and CEO of Pine Bluff Cotton Belt Federal Credit Union; Tanya Romero-Sturgeon, President and CEO of Guadalupe Credit Union; and Tyler Valentine, President and CEO of StagePoint Federal Credit Union, for a 3-part series. In this final episode of the series, they talk about using loan participations to mitigate geographic risk, dealing with fraud, collaborating with fintechs and the importance of the human element in financial services.
Key Takeaways:
(02:37) Dee’s credit union uses participation loans but lacks liquidity to continue.
(07:29) Tanya’s credit union now uses an early fraud detection report to prevent losses.
(09:00) Small credit unions should unite on technology expectations and innovation.
(14:39) If lending happens in an app, funding should still go to credit unions.
(16:44) Members often want human interaction for finances.
(20:25) Credit unions must observe people and adjust to their changing needs.
Resources Mentioned:
Tanya Romero-Sturgeon - https://www.linkedin.com/in/tanya-romero-9aa33b91/
Tyler Valentine - https://www.linkedin.com/in/tyler-valentine-wyo/
Meridian Link - https://www.meridianlink.com/
Zest AI - https://www.zest.ai/
Felix Pago- https://felixpago.com/en/
Pine Bluff Cotton Belt Federal Credit Union - https://www.pbcbcu.org/
Guadalupe Credit Union - https://www.guadalupecu.org/
StagePoint Federal Credit Union - https://www.stagepointfcu.com/
Thanks for listening to the 22 Minutes in Lending podcast. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation.
#CreditUnion #Lending #Fintech