Episode description

On the second half of this two-part episode, host Vince Passione is joined by Ronaldo Hardy, President and CEO of NACUSO, to discuss the future of credit unions. Ronaldo talks about how, since the industry will be built on technology, leaders must have tech proficiency. He also emphasizes the need for emotional intelligence in leadership and the benefit of CEOs from diverse backgrounds.

Key Takeaways:

(1:10) Leaders need tech proficiency.

(2:54) Leadership skills such as emotional intelligence will be vital going forward.

(3:28) The CEO role can be filled by people with different backgrounds and disciplines.

(11:49) The need for technology has driven more CUSO formation focused on innovation.

(13:12) Increased responsibility on both CUSOs and credit unions to properly evaluate investments.

(17:05) Need to protect smaller credit unions through new CUSO models and collaboration.

(18:35) Collaboration can benefit even the smallest credit unions.

Resources Mentioned:

Ronaldo Hardy - https://www.linkedin.com/in/ronaldohardy/

NACUSO - http://www.nacuso.org/

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