Episode description

Enterprise Resource Planning (ERP) can be very complex and time-consuming. A lot will change with the introduction of generative AI; processes can be easily automated and made more efficient. We see the introduction of LLMs for analyzing data and processes and even offering solutions for upcoming problems. In this Techzine Talks episode, we talk to Nicky Tozer, vice president of Oracle NetSuite.

Tozer gives insights into NetSuite's innovations, like text-enhance, which streamlines the creation of sales orders, customer campaigns, and support reports, offering substantial time savings. Learn from real-world implementations like Bloom and Wild, who leverage AI to minimize waste and bolster sustainability. Customer feedback is a crucial driver in refining AI for future ERP applications.

Our conversation also delves into the critical aspects of AI integration within NetSuite, focusing on data security and privacy. Additionally, we underscore the pivotal role of NetSuite partners in crafting AI solutions specifically tailored for small to medium-sized businesses with limited IT resources. Looking ahead, there’s exciting potential for these partners to introduce their own models. Listen to this episode where we explore AI’s future in ERP with Nicky Tozer.