Episode description

Michele is a founding partner of Mac Murray & Shuster, where she brings more than two decades of experience working with consumer-facing businesses in highly regulated industries nationwide. Michele advises clients on proactively managing federal and state consumer protection demands and provides representation in government enforcement and investigation matters before state attorneys general, the FTC, and FCC. She routinely conducts regulatory compliance audits and provides counsel on a wide range of advertising, marketing, and privacy issues.

In this episode, Brad and Michele discuss the legality in compliance and how to navigate through it. Tune in!

00:00 Intro

01:48 Consumer protection

05:00 Fraudulent or not

09:47 The benefits of unlawful work

13:24 How to fix not being called a “scam”

14:24 If you have a complaint go to https://www.ustelecom.org

17:38 UMAIL

19:18 Go to https://www.donotcall.gov to get on the list

25:05 Why to hire Michele’s firm

30:20 Why Michele stays on the ethical side

31:35 The number one thing you need - “You have to have an attorney that knows what they are doing on the compliance side.” - Michele Shuster

32:39 Why training is so important

34:00 “Too many lawyers focus on telling their clients what they can’t do. We focus on telling clients what they can do, and how it can be done.”

36:00 Check out https://www.saleshammer.io

41:00 Core values

44:26 Who protects the business owner? 

47:33 Get compliant, train your people, have systems and processes down

50:35 Shuster on demand coming soon!

53:44 Go to https://www.mslawgroup.com and follow Michele on line IG, Facebook, and LinkedIn!