Episode description
I'm thrilled to be able to share this conversation with Carrie Melissa Jones with you! Carrie is the co-author of Building Brand Communities, with Charles Vogl, and she's kind of a big deal in the community-building world. She's also an alum of the facilitation masterclass and a friend.
In this wide-ranging conversation, we dig deep on the subject of community as a conversation. As Carrie says, every community starts with a conversation, and conversations are what sustain communities and hold them together.
Some of what we cover in this 3-part episode:
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What community really is, and how organizations get it wrong
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The power of online relationships and how they can help us
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How the community-builder affects the community
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The inner work that goes along with community building, and how that affects brand communities
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The conversation that launched a book - the story of Building Brand Communities
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The difference between meaningful engagement and empty engagement
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Why brand communities? What role do they play in rebuilding our social fabric?
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How modern community-building efforts are still being shaped by outdated ideas
Parts 2 and 3 are coming soon!
Head over to theconversationfactory.com/listen for full episode transcripts, links, show notes and more key quotes and ideas. You can also head over there and become a monthly supporter of the show for as little as $8 a month. You'll get complimentary access to exclusive workshops and resources that I only share with this circle of facilitators and leaders.
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I also use the automated transcription feature for my coaching clients to help them get maximum value from our sessions.
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Links
Podcast episode: Being a Beginner is Often the Key We Need for Empathy and Creativity
Building Brand Communities, by Carrie Melissa Jones and Charles H. Vogl