Episode description
Todd Kirk and Casey Trujillo are joined by Josh Mullis, the head of information security at Productiv. They discuss the challenges and sticking points that SaaS companies and their customers face when it comes to security.
Listen to hear thoughts on risk management, data protection, and the impact of COVID-19 on SaaS adoption.
Takeaways
- Security is a sticking point for many SaaS organizations and their customers, and it is important to address concerns around risk and data protection.
- The COVID-19 pandemic led to an explosion in SaaS adoption as organizations had to enable remote work, but now there is a correction back to more intentional spending and governance.
- Data visibility and control are key factors in reducing risk and ensuring data security.
- AI is becoming a selling point and a differentiator for SaaS providers, as it enables data rationalization and synthesis.
- Productiv's 2023 State of SaaS Spend report provides valuable insights into SaaS adoption and utilization trends.
- SaaS management involves optimizing license usage and reducing redundancies in an organization's tech stack.
- Regularly reviewing and right-sizing an organization's SaaS portfolio is essential to ensure value and eliminate redundancies.
Contents
- 00:00 Introduction
- 05:42 Addressing Security Concerns in SaaS
- 08:15 Governance in Software Purchasing
- 10:02 Data Visibility and Control in Risk Management
- 12:59 The Role of AI in SaaS
- 16:23 Insights from the 2023 State of SaaS Spend Report
- 18:56 AI Governance and Best Practices
- 22:06 Transparency and Customer Consent in AI
- 30:07 Optimizing SaaS Management
Resources
Connect with Casey
Connect with Todd
Visit the show page
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Credits
Show direction: Debra Wilson
Show design: Kensie Smith
Show manager: Angela Allred