Episode description

Dan Gingiss is an international keynote speaker and coach who believes that a remarkable customer experience is your best sales and marketing strategy.

Dan's first job out of college was a marketing position. What he realized was creating the ultimate customer experience - being observant and treating the customer the same way you like to be treated, is the best marketing strategy of all.

In This Episode:

• Life lessons learned from attending summer camp
• Writing as a form of communication
• Communicating in a way that all people can understand
• Solving business problems through the customer lens
• How to get everyone in an organization to care about the customer
• Treating employees and customers as our most important asset
• How small businesses can create the ultimate customer experience
• There are no one size fits all solutions