![Why government websites and online services are so bad - podcast episode cover](https://media.npr.org/assets/img/2023/07/10/gettyimages-1052212948_sq-0d5a4b58d22f9228fbfc8a7329df976a3ad49a8d.jpg?s=3000&c=66&f=jpg)
Episode description
Government websites and online services leave a lot to be desired. Today we look at California's unemployment insurance fiasco as a test case for how government can do digital services better.For sponsor-free episodes of The Indicator from Planet Money, subscribe to Planet Money+ via Apple Podcasts or at plus.npr.org.
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