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Aren't all "user-centered" designs ethical by default if we're giving people what they want? Not exactly. Maria Rosala, UX Specialist at NN/g, shares her thoughts about how we can be better researchers and designers by asking critical questions about our research and design decisions, evaluating important tradeoffs, and ensuring we include the right people in our research and design process.

Resources Cited in this Episode:

User Interviews (UX Certification course)
Design Tradeoffs and UX Decision Frameworks (UX Certification course)
Ethics in User Research (1-hr online seminar)
You Are Not The User: The False-Consensus Effect (free article)
TED Talk: How I'm fighting bias in algorithms | Joy Buolamwini (9 min YouTube video)

Also related: How Inclusive Design Expands Business Value (1-hr online seminar)

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Episode description

6. Ethics in UX (feat. Maria Rosala, UX Specialist at NN/g)

Episode description