Episode description

As the world copes with the Coronavirus pandemic, L&D departments are adapting to lead with digital solutions, to engage a remote workforce and influence their working. In this episode, Alice talks about how she’s been leading with digital solutions, in her current and previous roles, and how she uses data, experimentation and a campaign approach to achieve real results.

KEY TAKEAWAYS

• The new way of remote working is forcing innovation in digital learning through, which is a huge opportunity for L&D professionals to implement long-planned methodologies.
• We need to look at the problems before we attempt to fix them, analyse the data to see if the issue is authentic, evaluate the issues impact on people, and using our skills to ascertain the best way of making a difference.
• Every organisation is different. They are the composites of values, beliefs and core drivers, influenced greatly by the cultures we establish. They are as unique as a fingerprint.
• People will always approach challenges from their own perspectives, and through their own filters. It is the job of L&D to guide and engage people in doing so.
• L&D must always recognise that there are inefficiencies in any organisation, and unless we engage appropriately and at speed, we will only ever make peripheral differences.

BEST MOMENTS

• ‘We have to be a little more thoughtful about what we’re trying to do’
• ‘It’s about developing an experiment that will move the needle’
• ‘You need to refine that part of you, otherwise this organisation is going to eat you up!’
• ’We should be thinking about designing for performance first'   

VALUABLE RESOURC ES

The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523

ABOUT THE GUEST

Alice is a thoroughly modern L&D professional with a background of leading with digital solutions and bringing her team and organisation along with her. Previously at ASOS and now with Monzo, Alice is a member of a team that operates in a way that is leading-edge and aspirational for many: Data-driven, performance-focused and agile.

You can follow and connect with Alice via:

LinkedIn: https://www.linkedin.com/in/alice-collier-niblett-849154b8/

'Supporting People During COVID-19: Working In Sprints' Article: https://www.linkedin.com/pulse/supporting-people-during-covid-19-working-sprints-collier-niblett/?trackingId=dsrrK3dMwZjYtPXHlThPJA%3D%3D

ABOUT THE HOST

David James

David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.

As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&D as well as an active member of the CIPD L&D Advisory Board.

CONTACT METHOD

• Twitter:  https://twitter.com/davidinlearning/
• LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/
• Website: https://www.looop.co/