Episode description

In this episode, Paul Matthews explains how a workflow approach to people development can link learning to the work itself and make a demonstrable difference to the way the work is done.

KEY TAKEAWAYS

• Learning workflow is not the same as learning in the flow or blended learning.
• Learning workflow is a sequence of orchestrated activities that are designed to achieve a behavioral change.
• Behavioral Needs Analysis (BNA) and measurable results are essential components of the learning workflow.
• Starting with an LMA OR TMA will send you down the wrong path, Paul explains why.
• Working out how to reduce the friction that is stopping change is also part of the process.
• The learning workflow approach can be very effective for people who are taking on new roles internally and for onboarding.
• A multi-rater tool used alongside measuring key KPIs is the most effective way to assess progress.

BEST MOMENTS

'Usually, it takes, time, effort, and energy over a period of time for change to embed and become habitual.'

'If you don’t have a set of outputs defined in behavioral terms you actually don´t know where you are going.'

'Learning workflow is particularly good where behavior change is required, rather than when you only want people to memorize stuff.  '

'Wherever you have the need for people to do a sequence of actions over time…you can use learning workflow. '

VALUABLE RESOURCES

The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 

L&D Masterclass Series: https://360learning.com/blog/

EPISODE RESOURCES

You can follow and contact Paul via:

LinkedIn: https://www.linkedin.com/in/paulmatthews100/

Website: https://paul-matthews.com/

Website: https://peoplealchemy.com/

ABOUT THE GUEST

Paul Matthews Bio

Paul Matthews is a leading Learning & Development professional with a series of best-selling books to his name. An accomplished keynote speaker, he speaks around the world on a diverse range of topics. He brings learning and performance to life with stories that both fascinate and inspire. He also prides himself on reducing complex theory down to simple ideas and sharing them in a way that everyone can understand, and more importantly, use to get better results. As well as being a sought-after speaker, Paul provides consultancy services, training workshops, and webinars for blue-chip clients in the UK and beyond.

ABOUT THE HOST

David James 

David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. 

As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. 

CONTACT METHOD 

• Twitter:  https://twitter.com/davidinlearning/
• LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ 
• L&D Collective: https://360learning.com/the-l-and-d-collective/
• Blog: https://360learning.com/blog/
• L&D Masterclass Series: https://360learning.com/blog/