Data & Analytics With Trish Uhl | The Learning & Development Podcast

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Episode description

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Episode description

It’s not a case of ‘if’ but ‘when’ L&D fully jumps onboard with Data & Analytics.

This is the view of Trish Uhl, who, in this episode, explores how data has already transformed organisations, industries and consumer expectations and why L&D can no longer wait until the hype has passed. L&D is late to the party but the good news is it’s not too late.

KEY TAKEAWAYS

What few people in L&D really understand about how data can help their business practice is:

It’s not just about having numerate skills
It’s about quality, not just quantity
Data should be formative, not just used in retrospect

We need to have the right perspective in order to understand the urgency moving forward. Data and analytics have existed in L&D for decades. The period we’re in now is not the “early adopter” phase, but the mainstream.

In businesses and organisations today, we’re in the largest IT migration in the history of humankind. We’re moving from information processing to cognitive computing. Data is not just for archives anymore, but also for dynamic use that allows us to anticipate.

In much the same way that households are now using a more data-centric environment to determine things like energy usage, businesses too, should be using data in a more immediate way to determine direction.

People are put off by the fact that data is seen as a monolith of numeracy, when in fact the figures themselves are a small percentage of how data should be translated and used.

The first thing we have to do is change our minds about being right. We need to be willing to be wrong. We have to be willing to test and experiment to see if we’re on the right track.

The world is moving whether we’re on board or not. Through productivity tools, we can see the data flowing through our business, and see how effective our on-boarding strategies are.

It starts with an assumption or a hypothesis. Ask the question, and instead of looking to previous, perhaps outdated methods of answering it, look to how we can find creative ways to seek out the solution.

If we fail to adopt and create new ways of learning, then how can we hope to implement new ways of working? To avoid it, we need an adaptable learning eco-system.

BEST MOMENTS

‘It’s being a “citizen-data” scientist’

’There is no big reveal at the end’

’The early adopter phase is over’

‘It’s no longer about aspiration, it’s about expectation’

‘We’re putting intelligence into our households’

’80% is coming up with the right questions of value’

‘What you’re describing here isn’t the future of L&D, but the present, and we need to grab hold of’

’This digital disruption requires that people in enterprises adopt new ways of working'

ABOUT THE GUEST

Trish is a globally experienced strategist and consultant leveraging data science, artificial intelligence (AI), emerging technology, analytics and evidence-based actionable insights to deliver business value. Her work sees Trish keynote speaking at conferences, teaching workshops and working directly with client leadership teams across North America, Europe, Asia, the Middle East and Africa.

You can follow and connect with Trish via:

ABOUT THE HOST

David James

David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa.

As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&D as well as an active member of the CIPD L&D Advisory Board.

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