AI and the value of expertise
Feb 26, 2019•22 min•Ep 25•Transcript available on Metacast Episode description
AI has been predicted to replace humans in professions ranging from customer service representatives to medical doctors. But many have pointed out elements of human work that would be difficult to imagine being performed by AI. HBS Professor Raj Choudhury discusses his investigations into uses of technologies based on machine learning. AI, he says, will be a valuable tool in the hands of experts. Listen to hear why.