Hubert Joly on humanizing the profit motive
Dec 01, 2021•30 min•Ep 13•Transcript available on Metacast Episode description
Can businesses afford to see employees in terms other than unit labor cost? How do you factor the Golden Rule into a profit and loss statement? Former Best Buy CEO Hubert Joly explains how unlearning business orthodoxies helped him prove that a human-centered approach can boost the bottom line.