Episode description

On this episode, host Lloyed Lobo of Boast.AI welcomes Henry Schuck, CEO & Founder at ZoomInfo.

Over the past five years, ZoomInfo has grown 10X to more than one billion in revenue with over 3,000 employees and 25,000 customers.

Today, Henry joins us to share lessons from starting and growing the company from his dorm room to global scale.

Specifically, Henry dives into:

2:32 - ZoomInfo's bootstrapped backstory

4:32 - Raising venture capital versus bootstrapping

7:26 - Finding your first customers

10:51 - Biggest challenges with sales in the beginning

14:40 - Milestones you should be setting in the early days

18:19 - Tactics to address customer retention

25:09 - When to onboard a CFO

28:39 - Key channels that were prioritized in ZoomInfo's go-to-market engine

36:50 - How raising funding changed the dynamic of the company

38:52 - How to maintain startup culture as you scale

44:17 - How to give feedback

49:16 - Key team members to hire from startup to scaleup

53:45 - The number one superpower a founder needs to develop

56:54 - Unconventional advice founders ignore, but shouldn't

Learn more at https://tractionconf.io

Connect with Henry Schuck: https://www.linkedin.com/in/hschuck

Learn more about ZoomInfo at https://www.zoominfo.com/

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Launch Academy is one of the top global tech hubs for international entrepreneurs and a designated organization for Canada's Startup Visa. Since 2012, Launch has worked with more than 6,000 entrepreneurs from over 100 countries, of which 300 have grown their startups to seed and Series A stage and raised over $2 billion in funding. To learn more about Launch's programs or the Canadian Startup Visa, visit https://LaunchAcademy.ca 

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