Episode description

Podcast guest Anita Ferris: https://www.parachute-insurance.co.nz/

Chapters

00:00 Introduction and Anita's Background

00:32 Swiss Banking and Neutrality

06:53 Anita's Travels in China

16:19 Anita's Leadership Style

24:07 Incentivizing and Appreciating the Right Behaviors

25:21 Hiring for Attitude and Passion

26:55 The Importance of Information and Decision-Making in the Sales Process

28:43 Building Rapport with Personal Stories

35:26 Training and Development for Success and Retention

50:34 Fostering a Positive Team Culture