LIVE from AI Summit: Walmart’s Innovations in Retail and Enhancing the Customer Experience | The Brave Technologist podcast

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Episode description

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Episode description

Ishita Ghosh, Senior Manager of Data Science at Walmart, discusses AI innovations within retail, highlighting Walmart's initiatives that enhance customer experiences and operational efficiencies. She also stresses the importance of balancing technological advancements with trust, regulatory compliance, and stakeholder engagement.

Key Takeaways:

AI innovations at Walmart, including generative AI for employee assistance and inventory management

Navigating regulatory hurdles in highly regulated sectors, and the challenges of gaining stakeholder buy-in for AI implementation

The importance of human oversight in implementing AI solutions

Speculation on the future of AI, and how we can use AI as a tool for creating a better world (particularly in healthcare)

Guest Bio: Ishita Ghosh is the Senior Manager of Data Science at Walmart USA. Ms. Ghosh is a skilled leader in data science and machine learning, combining technical expertise with strategic insight. With a Master's in Data Science, she excels in both research and practical applications. At Walmart, as well as in previous roles at Schlumberger and Abbvie, she drove innovation and delivered results in computer vision, machine learning, deep learning, and Generative-AI across manufacturing, safety, and operations. Her active research contributions and leadership at major organizations highlight her significant impact on the field.

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