Peter Tulumello is changing the culture at one of Canada’s largest grocery retailers. As a grocery chain, Sobeys has a large segment of frontline workers and with it, their own unique pain points.
To understand the problems that the frontline faces, Peter recognized that he needed to get into the stores to understand frontline workers’ day-to-day roles. Listen to this interview to hear how Peter identified major problems and came up with valuable solutions.
Transitioning from a Training Culture to a Learning Culture: Sobeys’ Peter Tulumello | Workplace Stories by RedThread Research podcast - Listen or read transcript on Metacast