Episode description
An in-depth discussion about psychological safety in the workplace – why it's so important and how it impacts individuals and organisations.
The Chief Psychology Officer website is now available https://www.thecpo.co.uk/
To contact Amanda via LinkedIn: linkedin.com/in/amandapotterzircon
To contact Amanda via email: TheCPO@zircon-mc.co.uk
Timestamps
Psychological Safety
- 00:00 – Introduction to Psychological Safety
- 00:33 – What is Psychological Safety?
- 01:10 – Why is it important to feel safe?
- 01:29 – Popularity of Psychological Safety
- 02:00 – Research into safe environments
- 02:41 – Modern focus on this subject
- 03:11 – Impact of Psychological safety
It’s all Chemical
- 03:43 – Why should leaders care?
- 04:07 – The science of errors
- 04:40 – Acetylcholine release
- 05:00 – Epinephrine release
- 05:19 – Chemicals is learning
- 05:46 – Reinforcing Neuroplasticity
- 06:12 – To first feel safe, first we need to fail
- 06:42 – Self learning vs. Team learning
- 07:05 – Surprise it’s all chemical
- 07:14 – Dopamine release
Forming Psychological Safety
- 07:46 – Ways to create Psychological safety in Teams
- 07:52 – Cognitive Diversity
- 08:07 – Inclusion is not an illusion
- 08:40 – Frustration & authenticity
- 09:02 – Resilience leads to safety
- 09:26 – Modern sensitivity
- 09:36 – With age, comes more sensitivity & emotional intelligence
- 10:21 – Positives of Psychological safety
- 10:42 – Examples of Low Psychological safety
The culture of the workplace
- 11:34 – Consistency & Consensus leads to avoidance of failure
- 12:24 – Best intentions may unintentionally derail Psychological safety
- 13:06 – Happiness could disguise honesty and candid behavior
- 13:23 – Fear of failure, may cause lack of leadership intentions
- 14:00 – 3 (foundations) is the magic number, for Psychological safety
- 14:10 – Trust
- 14:22 – Personal connection before trust
- 15:10 – Values bind people together
- 15:27 – Social awareness of people not Psychologically safe
- 16:14 – Self awareness of not being Psychologically safe
- 16:35 – 3 indicators that lead to Burnout
Workplace Toxicity
- 17:16 – Do employees leave companies because of a lack of Psychological safety?
- 17:41 – Workplace toxicity with example
- 18:57 – Common understanding to avoid further workplace friction
- 19:24 – Avoidance of conflict, leads to low Psychological safety
- 20:02 – Possibility of safety with an individual among a team
- 20:30 – Total Psychological safety with every member of a team is rare
- 21:00 – Zircon’s own Psychological safety
Implementing new practices
- 21:30 – How should a team raise awareness of potentially low Psychological safety?
- 22:05 – Do more than observe your colleag
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