Episode description
Headsets.com is the leading provider of headsets in North America, having sold well over a couple million over the past 20+ years.
Mike Faith founded the company with an idea, and a desire to provide exceptional customer service. And that is their sales philosophy.
Mike shares how they don't upsell, they "right sell," which providing the customer exactly what they need. You'll also hear some of Mike's outrageous publicity tactics that have gotten him millions of dollars worth of free promotion.