Episode description

The tradition of sending cards to loved ones was in decline — until it was rescued by a new generation. But millennials have their own ideas about what sentiments they want to convey. Zachary Crockett is thinking of you on your special day.

• SOURCES:
  • Mia Mercado, writer and former editor at Hallmark.
  • George White, president of Up With Paper and former president of the American Greeting Card Association.

• RESOURCES:
  • 34th Louie Awards - Finalists & Winners, (2022-2023).
  • "Season’s (and Other...) Greetings," by Maria Ricapito (Marie Claire, 2020).
  • "Hallmark Greeting Cards Have Adjusted to the Digital Revolution," by Trent Gillies (CNBC, 2017).
  • "Testimony of Don Hall, Jr. President and CEO of Hallmark Cards, Inc. Before a Joint Hearing of the Senate Subcommittee on Federal Financial Management, Government Information, Federal Services and International Security and the House, Postal Service and the District of Columbia" (2010).