Episode description

Robert Skyrme, BT/EE Technical Pre-Sales Consultant and Tom Arbuthnot explore everything Teams Phone Mobile, including its benefits and real-world use cases for field workers, sales teams and engineering teams.

• Teams Phone Mobile is an integration of the mobile identity with Microsoft Teams, eliminating the need for separate telephone numbers and voicemails
• It allows users to make and receive calls from Teams on various devices, seamlessly migrating calls between the native mobile dialer and Teams
• The integration is done at the network level, allowing users to take advantage of Teams features for every call, including compliance recording.
• The service is currently available through select mobile operators
• Use cases for Teams Phone Mobile include field workers, sales teams, engineering teams, and those focused on compliance or CRM integration

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