Episode description

There’s a fair bit of sentiment in the startup community at the moment purporting that B2B2C is better. Chris believes it is not.

Joining Chris Saad and Yaniv Bernstein on The Startup Podcast to discuss their startup as a case-study is special guest Matt Holme, CEO and Founder of YouPay.

YouPay is an ecommerce payment platform that pivoted from B2B to B2C over its lifetime.

Together they discuss:

🚀 YouPay's Evolution:

Starting as a B2B platform facilitating payment for others' shopping carts, YouPay faced scalability challenges relying on ecommerce stores.

💡 B2C Pivot and Realizations:

Adapting to challenges, YouPay pivoted to a B2C model, selling directly to creators and fans, realizing the limitations of the B2B2C approach.

🔄 Overcoming Objections:

Exploring objections to B2C, including partner focus, user acquisition hurdles, and potential loss of B2B clients.

📈 Success through Marketing and Product Focus:

YouPay thrived post-pivot by strategically using ads, fostering word-of-mouth, and building a strong brand. The shift resulted in substantial growth and increased team motivation.

🔑 Key Takeaways:

Emphasizing the significance of end users, acquiring your user base, and maintaining control over the product.

This is an interesting episode for everyone intrigued by business models and how to best position your company.

Episode Links:

Checkout the document that Chris created that sparked this discussion: https://docs.google.com/document/d/11ICK-KmnPJgzfQC1wkxz6Tf-l69pUptmk1QyKH9QB9M/edit?tab=t.0#heading=h.1izb56alryed

The Pact 

• Honour The Startup Podcast Pact! If you have listened to TSP and gotten value from it, please:

• Follow, rate, and review us in your listening app

• Subscribe to the TSP Mailing List to gain access to exclusive newsletter-only content and early-access to information on upcoming episodes: https://thestartuppodcast.beehiiv.com/subscribe 

• Secure your official TSP merchandise at https://shop.tsp.show/      

• Follow us on YouTube

• Give us a public shout-out on LinkedIn or anywhere you have a social media following 

Key links

• The Startup Podcast is sponsored by Vanta. Vanta helps businesses get and stay compliant by automating up to 90% of the work for the most in demand compliance frameworks. With over 200 integrations, you can easily monitor and secure the tools your business relies on. Go to www.vanta.com/tsp  for 20% off their incredible offer.

• Follow us on YouTube for full-video episodes: https://www.youtube.com/channel/UCNjm1MTdjysRRV07fSf0yGg  

• Get your question in for our next Q&A episode: https://forms.gle/NZzgNWVLiFmwvFA2A

• The Startup Podcast website: https://tsp.show   

Learn more about Chris and Yaniv

• Work 1:1 with Chris: http://chrissaad.com/advisory/  

• Follow Chris on Linkedin: https://www.linkedin.com/in/chrissaad/  

• Follow Yaniv on Linkedin: https://www.linkedin.com/in/ybernstein/

Credits

Lovingly handcrafted for the global startup community by:

Editor: Justin McArthur

Associate Producer: Aidan Cousins

Intro Voice: Jeremiah Owyang