Episode description
Nothing is more vital in cleaning than building trusting relationships with cleaning customers. Join host Angela Brown and guest Shari Cedar, VP of AK Building Services, to gain insights on fostering rapport and loyalty. Learn tips on clear communication, exhibiting competence, and providing top-notch service. Shari explains why taking the time to connect with clients as people first is key.
Tune in for an engaging and informative discussion and gain the knowledge and inspiration you need to strengthen your bonds with clients, elevate your cleaning business, and ultimately secure long-term success in the industry. This episode is a must-listen for cleaning professionals looking to excel in customer service and build lasting trust with their clientele.
Creating Trusting Relationships with Cleaning Customers Chapters:
00:00 Introduction and Excitement to have Sherry Seder as Guest
00:57 Difference in Customer Interaction between Residential and Commercial Cleaning
02:23 Various Methods of Checking in with Customers
RESOURCES -----------------
The Ultimate Guide to Move In Move Out Cleaning - https://amzn.to/45RX0KZ
How to Start Your Own House Cleaning Company - https://amzn.to/3Mlfe0I
Starting a Business QuickStart Guide: The Simplified Beginner’s Guide - https://amzn.to/47910bH
Amazon Basics Tall Kitchen Drawstring Trash Bags - https://amzn.to/3MrZokW
Magic Erasers from Mr. Clean Professional - https://amzn.to/49lKfeP
(When available, we use affiliate links and as Amazon Associates we earn a commission on qualifying purchases.)
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SPONSORSHIPS & BRANDS -------------------
Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown - https://g.page/r/CbMI6YFuLU2GEBI/review
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*** SAVVY CLEANER BRANDS ***
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FUNNY CLEANING SHIRTS – Incentive and thank-you gifts for house cleaners and maids.
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HOARDING WORLD - Helping you change your relationship with stuff
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REALTY SUCCESS HUB - Helping you sell your home fast
https://realtysuccesshub.com
CREDITS --------------------------
Show Produced by: Savvy Cleaner: https://savvycleaner.com
Show Host: Angela Brown
Show Editor: Anna Nikitchuk
Show Producer: Anna Nikitchuk