Setting Expectations For High Maintenance Clients - podcast episode cover

Setting Expectations For High Maintenance Clients

Dec 13, 20237 minTranscript available on Metacast
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Episode description

High maintenance clients demand extraordinary skill. On this episode of “Ask a House Cleaner,” host Angela Brown and guest Ryan Day tackle best practices for setting expectations with challenging customers. 

Learn phrases that diplomatically educate demanding clients on reasonable accommodations. Hear stories of graceful exits ending untenable relationships for both parties’ wellbeing. Discover win-win solutions that uphold standards without compromise. With wisdom and poise, find understanding in each interaction.

Setting Expectations For High Maintenance Clientss Chapters:
00:00 Introducing Ryan Day 
00:33 Dealing with Homeowners with Unrealistic Expectations 
02:02 Handling a Difficult Customer and Setting Realistic Expectations

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CREDITS --------------------------

Show Produced by: Savvy Cleaner: https://savvycleaner.com
Show Host: Angela Brown
Show Editor: Anna Nikitchuk
Show Producer: Anna Nikitchuk