Episode description
Trends such as AI-powered personalization, the metaverse, embedded finance, decentralized finance (DeFi), and cloud banking will transform the future of banking. These innovations will democratize finance, making it more accessible and convenient for everyone while also changing the way banks operate and interact with customers.
The conversation highlights the importance of human-centric design and customer experience in navigating these changes, suggesting that businesses that prioritize customer well-being will thrive in the evolving landscape.
Find out:
1. What are the main trends shaping the future of banking, and how will they impact the industry and consumers?
2. How will the democratization of finance affect the global economy and financial inclusion?
3. What are the challenges and opportunities that banks face in adapting to the digital transformation of finance?
Read the full article at UXDA's blog:
https://www.theuxda.com/blog/5-ways-future-money-will-disrupt-banking-experience
* AI podcast on UXDA article powered by Google NotebookLM