Episode description

In this Microsoft Cloud Executive Enablement Series episode, host Karuana Gatimu, Principal Manager for the Microsoft 365 Customer Advocacy Group, is joined by Carlos Herquinio, Partner Marketing Lead for Cloud for Retail at Microsoft. Karuana and Carlos discuss Microsoft Cloud for Retail, which aims to accelerate business growth by providing comprehensive capabilities tailored to the retail sector. The conversation delves into the challenges the retail industry faces post-pandemic, underlining the importance of workforce transformation and the need for technology to enable faster adaptation. Carlos highlights the role of artificial intelligence in transforming retail, bringing automation and new ways of engaging with customers.  

In This Episode You Will Learn:    

• How AI is revolutionizing traditional retail practices 
• New tools and technologies, including remote and in-store work capabilities 
• Ways to improve supply chain visibility and inventory management 

Some Questions We Ask:    

• In what ways are retail workers being empowered in this new era? 
• What are the advancements in supply chain optimization? 
• Does sustainability play a role in retail, and how is it being addressed? 

Resources:   

View Carlos Herquinio on LinkedIn 

View Karuana Gatimu on LinkedIn 

Watch the full video episode on YouTube.

Discover and follow other Microsoft podcasts at microsoft.com/podcasts 

Download the Transcript

Hosted on Acast. See acast.com/privacy for more information.