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Training the next generation of support leaders with Peak Support’s Hannah Steiman

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Oct 19, 2023•17 min•Ep 407•Transcript available on Metacast

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Episode description

On today's show we sat down with Peak Support's President and Chief Strategy Officer Hannah Steiman to chat about leadership enablement and why it’s key for support teams in high-growth companies.

Watch on YouTube: https://www.youtube.com/watch?v=qGoaHcgwSsc

Read a transcript: https://www.intercom.com/blog/videos/training-support-leaders-with-peak-support-hannah-steiman

You'll find the leadership materials that Hannah mentions in the episode here: https://blog.peaksupport.io/leadership-training-program-managers

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Training the next generation of support leaders with Peak Support’s Hannah Steiman | The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom podcast - Listen or read transcript on Metacast