Episode description

Finding right-fit clients is one of the never-ending juggling acts of agency ownership. We need to keep the pipeline full, but we don’t want to rely only on referrals or say yes to clients who don’t fit our niche or values.

The solution lies in how you build and maintain relationships. Not just any type of relationship — relationships that are aligned with the mission, vision, and values of the agency.

On this week’s episode, Matthew Kimberley shares his expertise in finding right-fit clients through tactics like the Red Velvet Rope Policy, which makes it clear who you are (and aren’t) for. His strategies make it simple to get clear on your right-fit client criteria so you can focus on working only with those who excite you.

As any good agency owner knows, we’re in the relationship business. So Matthew also shares how to nurture relationships with clients and prospects once you dial in on who you want to serve.

This episode serves as a good reminder that even though building and nurturing relationships with right-fit clients might seem like a simple concept, we can always take the opportunity to reevaluate who we want to work with and how to go after them.

A big thank you to our podcast’s presenting sponsor, White Label IQ. They’re an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here.

• The core tenets of attracting right-fit clients
• Determining who your ideal right-fit client is
• The Red Velvet Rope criteria
• Setting boundaries that make it clear who you are and who you want to work with
• Diversifying your offers to different tiers of clients
• Maintaining and nurturing client and prospect relationships
• Prioritizing who to keep in touch with
• Identifying your outreach network of 90