Episode description

The pandemic has caused numerous changes within our organizations, as well as significant shifts in the stakeholders we serve. Changes in roles & responsibilities at the customer organizations we serve requires us to reevaluate our relationships and sometimes bring them back to the onboarding stage of their journey.

Join Samantha and her guest Rachel Krug, VP of Growth Operations at Business.com, as they discuss how the global pandemic has shifted business operations internally within our organizations and the importance of reevaluating customer relationships.