A Look at the Top Trends for Customer Service in 2014 with Forrester's Kate Leggett - podcast episode cover

A Look at the Top Trends for Customer Service in 2014 with Forrester's Kate Leggett

Pega Resources - Podcasts
Feb 05, 2014•Transcript available on Metacast
--:--
--:--
Listen in podcast apps:
Metacast
Spotify
Youtube
RSS

Episode description

Forrester’s Kate Leggett highlights significant trends for organizations to leverage in 2014.