Episode description
Episode description
An exciting new conference is just around the corner, Advancing Service Design 2024. We recently had a chat with Lou Rosenfeld, the conference organizer, about key ideas behind the conference.
Now, we're doing a deep dive into the two-day conference program with Sylvie Abookire, who's part of the curation team. In this episode, you'll hear about the main themes, the inspiring (and somewhat surprising) speakers, and of course how it all ties together to advance our field.
Sure, you can also get some of this info on the conference website, but I promise this conversation is much more fun 🙂
I'll be presenting at the conference about the latest insights from the Salary Report and lessons learned from building the Circle community. Want to join one of my sessions? Send me an email or reach out on LinkedIn, and I'll let you know how you can attend even without a conference ticket.
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🎟️ Want to attend Advancing Service Design? Well, you're in luck!
💰 Answer the simple question over here at https://www.servicedesignshow.com/asdc2024-survey to get a 10% discount on your ticket. But that's not all!
🏆 When you sign up using this code, you'll automatically enter a contest where you can win sweet prizes.
--- [ 1. GUIDE ] ---
00:00 A Special Episode with Sylvie
02:45 Sylvie's role in the conference
04:30 Conference schedule & format
06:00 Biggest conference challenge
07:30 The final 8 speakers
10:00 What the conference means to Sylvie
12:00 Day 1: Designing in the system
14:30 Day 1: format
16:00 Day 1: The panel
17:00 Audience interaction
19:00 Day 2: Designing with the system
22:30 How we hope the conference impacts
24:00 Sylvie's workshops after the conference
27:00 The most fun part of the conference
28:00 Key Takeaways
28:00 Visibility & Impact
32:00 Conference Details & Tickets
32:30 Giveaway
--- [ 2. LINKS ] ---
- Get your tickets here - https://rosenfeldmedia.com/advancing-service-design/
--- [ 3. CIRCLE ] ---
Grow your confidence, influence, and impact! Join the community for in-house service design professionals.