Episode description
Episode description
I'm excited... There's a brand new conference just around the corner – Advancing Service Design – and it's organized by none other than Rosenfeld Media, the publisher behind some of the most iconic books in our field.
Now you might be thinking... another conference? But trust me, this one is different. That's why I invited Lou Rosenfeld himself onto the Show to give us the inside scoop.
In this episode, you'll learn:
* Why Lou decided to launch a brand new conference.
* Who is Advancing Service Design for?
And what makes the conference different.
So if you're curious about what all the excitement is about, make sure to tune in to this conversation.
And as you can guess by the title there will be a part 2 where we'll dive deep into the full conference lineup and speakers.
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Want to attend Advancing Service Design? Well, you're in luck!
Answer the simple question over here https://www.servicedesignshow.com/asdc2024-survey to get a 10% discount on your ticket. But that's not all!
When you sign up using the provided code, you'll automatically enter a contest where you can win sweet prizes.
--- [ 1. GUIDE ] ---
00:00 Welcome to a Special Episode
01:30 Q&A with Lou
03:30 Long-Awaited Service Design Conference
06:00 Why Service Design Now?
08:45 Conference Program
12:00 Target Audience
14:00 Conference Success Secrets
19:00 Benefit in Time, Support, and Labor prep
20:00 Why Ben Reason and Patrick Quattlebaum
23:00 Speaker Insights
26:00 Speaker highlights
30:00 What to expect
33:00 What Lou looks forward to
36:30 How to get tickets
39:15 Topics to stay tuned to
--- [ 2. LINKS ] ---
- Get your Advancing Service Design tickets here: https://rosenfeldmedia.com/advancing-service-design/
--- [ 3. CIRCLE ] ---
Join our private community for in-house service design professionals.