E278:🎙️BRINGING THE ‘RETAIL CONCIERGE’ EXPERIENCE TO ECOMMERCE | TOMER AZENKOT, VEE24 | THE ECOMMERCE EDGE Podcast

Episode description

• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Tomer is the CEO of VEE24 - https://vee24.com
• VEE24 is a SaaS based video chat platform for retailers & eCommerce brands
• VEE24 helps retailers to better repliacte the in-store sales and service experience online
• Vee24 also offers advanced Co-browsing - helping customers find what they need, offer complementary products & walk them through checkout
• Vee24 is Omnichannel Customer Experience ready - powered by high-quality video chat, cobrowsing, text chat, chatbots, online appointment scheduling, and more in a unified platform
• In this episode, Jason & Tomer discuss how brands can practically and immediately execute on the traditional store based 'shopping concierge' model online for increased customer happiness, stickiness and ultimately CLV