E289: 📦B2B COMMERCE CORNER #27 | DELIVERING B2B ECOMMERCE EXCELLENCE IN THE BUILDING SUPPLIES INDUSTRY | TIM LAVINDER - BEACON BUILDING PRODUCTS | THE ECOMMERCE EDGE Podcast
Nov 02, 2023•54 min•Transcript available on Metacast Episode description
Tim is the eCommerce Director at Beacon Building Products - https://www.becn.com
Beacon has been on a multi-year journey to delivering ever increasing digital capability to the business and its valued customers
B2B eCommerce is Tim's baby and he's doing double time to make sure that everything their customers could want is delivered - digitally
This includes click & collect (Will Call in B2B speak), delivery to the jobsite, accurate and complete product data, experience personalisation and much more
In this episode, Jason & Tim talk about the opportunities and challenges around deliveing awesome B2B eCommerce experiences at scale for one of America's largest (and publicly traded) building supply businesses
