E305:🎙️HOW A KIWI LAD BUILT A SUCCESSFUL, GAME CHANGING SHOPIFY APP IN UNDER A YEAR! | HAMISH MCKAY - ORDER EDITING | THE ECOMMERCE EDGE Podcast
Dec 08, 2023•52 min•Transcript available on Metacast Episode description
- Order Editing is a powerful Shopify app that lets customers edit their own orders after they are placed
- This self service function reduces friction for customers and unburdens customer service teams that would usually have to edit these orders manually
- The app also lets marketers leverage order editing as an opportunity to up/cross sell customers at the same time
- In this episode, Jason & Hamish discuss how Order Editing came to be and why, plus how he was able to bring this app to market in under a year!