Episode description

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More intent, more sales -- how dynamic content can be used on autopilot year round

In this podcast episode, Eric interviews Jordan Gordon, the Head of Retention at Pilot House, who shares valuable insights on how to transform your Klaviyo email marketing into an Amazon-like experience for your products. The conversation revolves around enhancing the quality of intent at the top of the funnel and adopting a paradigm shift in email marketing strategies.

They delve into the distinction between static emails (sent to everyone) and dynamic emails (segmented based on zero-party data). Jordan explains the power of trigger emails, which are tailored to specific user actions, leading to higher engagement and conversion rates.

The discussion emphasizes the importance of overcoming analysis paralysis and providing a curated selection of products that promote discoverability. Jordan presents visual prompts and strategies for implementing dynamic email marketing effectively.

One interesting point raised is the potential of SMS as a thriving channel, with the suggestion that it may even surpass email for some growing brands. They discuss the significance of meeting customers where they are with personalized data across various marketing channels.

The episode concludes with ideas for creating a year-long email flow, including incorporating seasonal frames to keep content engaging.

00:00:00 - Introduction

00:01:30 - Paradigm shift in email marketing and improving the quality of intent

00:06:00 - Building a continuation flow for a large and dynamic catalog

00:10:00 - The importance of overcoming the paradox of choice and improving discoverability

00:13:50 - Back populating the flow and spreading the value across the customer journey

#eCommerce #EmailMarketing #Q4Strategy #CustomerRetention #BoostSales

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