Episode description
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This week on the pod we have Eli Weiss, DTC twitter darling and Director of Customer experience at Olipop.
Here's what you'll hear on the pod:
📦 The power of transparency
📦 Respect your UX data
📦 Beyond the customer survey
📦 Customer success = reaching out before shit hits the fan
📦 The most underutilized moment in the brand experience
📦 Act as though a human would act
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