Episode description
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Hello and welcome to DTC Podcast. Today we’re closing the loop on returns with President of Loop, Aaron Schwartz.
In the Apparel space, returns AVERAGE 38%, which makes me think I’m keeping way too many things. Aaron joins DTC to discuss how you can help turn at least 30% of those returns into exchanges that extend and increase LTV.
Loop is the leading platform that turns returns into exchanges for some of the world’s biggest and fastest-growing DTC brands.
You’ll hear:
- How the returns ecosystem is broken
- The impact that seamless returns have on LTV
- The steps every brand can take to transform 30% of your returns into exchanges
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