Episode description

Teams can achieve extraordinary things when human beings feel united and pull towards the same goal. But building powerful workplace team culture can be hard, especially in a café, with staff on different shifts and cafes spaced miles apart.

This week we explore how three successful companies foster powerful, united cultures that help their teams and businesses thrive across geographies and even through a pandemic.

In this episode, Guido Bernardinelli, CEO of La Marzocco, outlines the company’s management framework, also known as the 4Ps – People, Product, Planet and Profit.

We speak to Laila Ghambari, Director of Cafes at Stumptown Coffee Roasters about how building trust with their team is more important now than ever.

We’ll also hear from Edwin Harrison, Co-founder of Artisan, Curious Roo Coffee Roasters and the Artisan Coffee School, about creating a caring team culture throughout his business.

Credits music: Forceless by Erica Shafer

Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast