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As vaccination rates increase, travel corridors are slowly opening up. What does international travel look like during this time? Lisa recently traveled from the US to the UK and takes Diana and Chris through a user journey of her journey across the pond. What parts of the process were different? What could be done more efficiently? Would Lisa be open to traveling again?

Questions? Comments? Email us at UXSoup@strategyanalytics.com

Lisa on LinkedIn

Diana on LinkedIn

Strategy Analytics UX Innovation Practice

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Episode description

International Travel in 2021: A Literal User Journey

Episode description